Your satisfaction is important to us. You may return the merchandise within 14 days of shipping date as long as the item is unworn and in perfect condition with the tags still attached. Merchandise returned after 14 days is subject to a restocking fee. Unfortunately, we cannot refund any shipping or handling fees related to your purchase or return. If possible, please wrap, package and seal the merchandise securely with the original packing materials. Please include a copy of your invoice. Once we have received your return, the merchandise will be subject to inspection. If it is in its original condition your refund will be processed within 3-5 business days.

Once your return is processed, you will receive confirmation via email. Please note that your banking institution may require additional days to process and post this transaction to your account. A merchandise credit will be issued for any item(s) received after the 14-day return period expires 

Send all returns to:

Shine Collective
1007 A. W.36th St.
Baltimore, MD 21211

Questions regarding our policy?
Contact us by email